Our use cases
Discover concrete use cases and how Soft Concept solutions help organizations collect and analyze their data.
The Customer Satisfaction solution in action
The Employee Experience solution in action
The Panel solution in action
The Mobile Collection solution in action
Discover our white papers
Go further with a 360° view
Discover all our software.
FAQ — Soft Concept Solutions and Decision-Making Data
-
What types of software does Soft Concept offer?
Soft Concept offers a complete suite for collecting, analyzing and utilizing data, with modules dedicated to customer satisfaction, employee experience, product testing and field data collection.
-
What collection methods are available?
Soft Concept solutions enable data collection via web, mobile, QR code, telephone, paper, or hybrid devices.
-
Is artificial intelligence included?
Yes. AI is integrated into the platform but requires voluntary activation (consent), in accordance with privacy requirements.
-
Which sectors use Soft Concept?
Our solutions are used in many sectors: retail, transport, health, industry, services, tourism, training and government.
-
Does Soft Concept offer customized support?
Yes. We support our clients in the design, deployment, analysis and reporting, and also offer customized business platforms.
A problem to solve?
Let's discuss your needs to identify the most suitable solution.
Free 14-day trial, no credit card required.
