Internal investigation
Employee experience
Give your employees a voice and improve your organization.
Description of the need
Our client is a multi-site company seeking to better understand the expectations and concerns of its employees. In a context of evolving organizations and working methods, the human resources department aimed to regularly gather feedback from teams on various internal topics.
Until now, employee feedback was collected informally or sporadically, which did not allow for a clear view of the internal climate or for tracking the evolution of perceptions over time.
The client was looking for a solution that would:
- To gather employee feedback on various internal topics
- To identify areas for improvement within the organization
- To better understand the expectations and concerns of the teams
- To measure the perception of HR policies and internal projects
- Having reliable indicators to guide managerial decisions
The objective: to establish a structured dialogue with employees and improve the functioning of the organization.
Proposed solution
We have implemented an internal survey system to regularly collect feedback from employees on various topics related to their work environment.
Surveys can be distributed via multiple channels to suit employees' preferred methods:
- Email with link to the questionnaire
- Access via the company intranet
- Questionnaire accessible on mobile, paper, tablet and computer
- QR code for employees without access to a computer
The questionnaires can cover various topics:
- Work organization
- Internal communication
- Working conditions
- Perception of ongoing projects or transformations
- Suggestions for improvement
The responses are centralized in an analysis platform that allows:
- Monitoring key indicators related to internal climate
- Analysis of results by department, profession or site
- Identifying employee expectations
- Analysis of comments and suggestions
- Monitoring the evolution of results over time
HR teams and managers thus have a clear view of internal perceptions and areas for improvement.
Special Features
The surveys are designed to guarantee the confidentiality of responses in order to encourage free and sincere expression from employees.
Dashboards allow you to:
- To identify priority topics for the teams
- To track the evolution of internal perceptions over time
- To analyze the results by population or service
- To measure the impact of the actions implemented
This type of system allows organizations to strengthen internal dialogue and to involve employees more in improving their work environment.
Such solutions can also be deployed in the context of flash surveys, internal consultations or monitoring of transformation projects.
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0
%
increase in the participation rate in internal surveys
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0
%
improving the perception of internal communication
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0
%
of employees who feel that their opinions are better taken into account by the company
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FAQ — Engagement, social barometer and RPS
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How can we guarantee honest feedback?
Thanks to the combination of anonymity, multi-channel distribution and structured questionnaires.
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When should employee surveys be launched?
Onboarding, transformation, annual barometer, QWL, mobility, departure… Surveys must be triggered at key moments in the employee journey.
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How can we prevent investigations from going nowhere?
Thanks to AI analysis, topic prioritization, automatic alerts and action plan structuring.
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Is the solution suitable for large organizations?
Yes, it adapts to multi-site and multi-population structures as well as SMEs.
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How does AI improve analysis?
It synthesizes trends and detects weak signals in responses, particularly in verbatim comments.
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