40 years of expertise in data and surveys
Soft Concept is a leading publisher of survey design and processing software. A leader in France since 1986, the company supports organizations in collecting and analyzing their data. Its recognized expertise makes it a key player in the sector.
How Soft Concept supports its clients
Our software solutions cater to all sectors of activity thanks to four complementary approaches: customer satisfaction, employee experience, product panel testing, and mobile data collection. This comprehensive approach covers all research and feedback needs. Each solution is designed to offer performance, reliability, and ease of use.
Soft Concept also responds to very specific requests by implementing customized platforms, a unique expertise in France in the field of data collection and analysis. Its software integrates an Artificial Intelligence module covering the entire data chain. From collection to analysis and reporting, AI optimizes each step of the process.
projects delivered by our design office on time
Users report immediate usability
of our clients renew their contract every year
Why our clients chose us
Innovation
Soft Concept is evolving its solutions to meet the new needs of research and data professionals. Our software integrates advanced technologies, including Artificial Intelligence, to facilitate data analysis and value creation.
Simplicity
Our software is designed to be powerful yet easy to use. Intuitive interfaces allow for quick onboarding so users can focus on what matters most: analyzing and leveraging their data.
Performance
Our solutions guarantee speed, reliability, and accuracy in data processing. They enable the efficient management of demanding research projects and the rapid delivery of actionable results.
Accompaniement
Beyond software, we support our clients throughout their projects: consulting, training, support, and development of customized solutions. This close collaboration helps build lasting relationships.
Our mission
At Soft Concept, our mission is to help organizations better understand their audiences through data. Our solutions enable the collection, analysis, and use of survey information to transform data into concrete decisions.
An independent French company
Founded in 1986, Soft Concept is an independent French company specializing in survey and data processing software. This independence allows us to constantly innovate while building lasting relationships with our clients.
Innovation at the heart of our solutions
Research and development are central to our strategy. Our software incorporates advanced technologies, including Artificial Intelligence, to automate analysis and improve data valorization.
Our customer reviews
Soft Concept has been supporting us for over 10 years in the execution of our "marketing research" projects.
Their regularly updated tools perfectly meet the expectations of a research institute.
The team is friendly, available and attentive to our needs.
Bruno David
Director at SYMETRIS
A responsive support service that handles all requests within a very reasonable timeframe. The answers provided are precise and resolve the issues encountered. They genuinely take customer feedback into account to develop their tools based on business needs.
Ericka Merion
Associate Director at QualiStatSoft Concept in a few dates
1986
Creation of Soft Concept
1990
Ethnos release
2000
1st Survey Magazine
2008
Panel Manager Exit
2010
Mobi-Survey Release
2021
Joining SoftNext
2022
EthnoForms release
2023
Ethnos AI Release
