Your web platform custom made
Soft Concept supports you in the creation of fully customized applications, designed from your specifications and designed to evolve over time.
Thanks to the use of its internal software components, Soft Concept offers a tailor-made approach, while optimizing costs and implementation times.
Why a custom-made application?
Some organizations express a need for data collection or management which go beyond the traditional methods of investigation or analysis. These may include cross-functional projects, combining multiple data streams, multiple teams, or logics specific to the profession.
These needs often require a custom-made application, designed in the same way as an IT services company (formerly known as a software services company):
✓ Intervention of a dedicated project team
✓ Specific development based on a set of specifications
✓ Integration with the client's information system
✓ Tracking over time with a project manager and gradual developments
You're in the right place if:
✓ You need to collect data from multiple sources: CRM, ERP, internal databases, files or APIs, and you want to centralize them efficiently.
✓ You are piloting field audits or complex business processes, with action plans, workflows, alerts (email, SMS), and look for a solution to simplify monitoring.
✓ You need to visualize your data in real time, according to specific business logics, with differentiated access depending on the roles and scopes of each user profile.
✓ You have not yet launched internal development, due to lack of time, resources, or by choosing to entrust the project to a specialized and trusted partner.
An agile methodology in 3 main phases
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Framing & Management
Analysis of the brief and kick-off meeting with business stakeholders and the IT department to clarify your objectives, define the timeline, and choose the appropriate methodologies. These discussions ensure complete alignment on expectations and results.
We provide you with advice, proposals and tailored solutions to create the business application that suits you (management platform, audit, store satisfaction solution).
Whatever your project, we provide effective support aligned with your objectives. -
Design and development
We are developing an interactive pre-production prototype of the platform to simulate the main functionalities. This step allows us to test and adjust critical elements before the final development phase.
Prototyping, data collection, automation, dashboard development, testing phase, validation, pre-production testing - each step is validated with you to ensure compliance with defined needs. -
Deployment and support
Your platform will be launched with support for any necessary adjustments to optimize its performance. Rigorous monitoring is ensured to guarantee the tool's stability and efficiency.
Post-project support, fixes, maintenance, upgrades, support and assistance - we assist you in the evolution of the platform and respond to your future needs, thus ensuring continuous improvement.
Authentication
Integration via SSO
ALS levels
Availability of 99.9 %
Compliance with the GDPR
Consent and anonymization
Accommodation
At Soft Concept or OVH
Penetration testing
Secure and reliable platform
full PSSI
Infrastructure and hosting systems
Data deletion
Opt-out management
Data security
In transit and at rest
Incident Management
Escalation process
Tailor-made technical support at every stage of your project
Regardless of the maturity or stage of your project, a dedicated technical project manager will provide you with precise support:
✓ From defining your needs to operational implementation,
✓ across all investigative professions (management, quality, human resources, customer satisfaction, auditing, etc.),
✓ to guarantee the success of your platform, the management of your data and the achievement of your objectives.
Support
Our dedicated team is available from Monday to Friday, from 8:45 a.m. to 6:00 p.m., to meet all your needs.
You can contact us by phone, email or via our online form, ensuring a quick and efficient response to your requests.
Go further with a 360° view
Discover all our software.
FAQ — Custom Applications
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What is a custom application?
It is a customized software solution developed according to your specifications to meet your specific business needs.
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Why choose a custom-made application?
To centralize your data, manage your complex processes and integrate your existing tools in a suitable way.
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How is the development progressing?
The project goes through three phases: scoping & management, design and deployment.
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How long does development take?
The timeframe varies depending on the project, but it is planned in advance to optimize costs and time while respecting your needs.
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What support is offered after the site goes online?
Soft Concept provides support, maintenance and upgrades according to your future needs.
Tell us about your project
Our design office is ready to listen to you and bring your application to life.
