QWL Survey
Employee experience
Understand the well-being of your employees and improve their work environment.
Description of the need
Our client is a multi-site company seeking to better understand the working conditions and well-being of its employees. Faced with evolving work patterns and growing employee expectations regarding work-life balance and quality of professional life, the human resources department wanted reliable indicators on these topics.
Until now, feedback regarding quality of life at work was limited to informal exchanges or ad hoc surveys, making it difficult to identify priority issues and monitor actions implemented.
The client was looking for a solution that would:
- To measure employees' perceptions of their quality of work life
- To identify the factors of well-being or stress within the organization
- To better understand the expectations of the teams
- To identify situations that may impact motivation or commitment
- To have reliable indicators to guide improvement actions
The objective: to sustainably improve working conditions and enhance employee well-being.
Proposed solution
We have implemented a survey system dedicated to quality of life at work, allowing us to collect feedback from employees on different aspects of their professional environment.
Surveys can be distributed through multiple channels to facilitate participation:
- Email with link to the questionnaire
- Access via the company intranet
- Questionnaire accessible on mobile, paper, tablet and computer
- QR code for employees without access to a computer
Questionnaires allow us to assess several dimensions of QWL (Quality of Working Life):
- Working conditions and environment
- Work-life balance
- Workload and mission organization
- Relationships with colleagues and management
- Stress and well-being levels at work
The responses are centralized in an analysis platform that allows:
- Monitoring indicators related to quality of working life
- Analysis of results by department, profession or site
- Identifying the factors influencing employee well-being
- Analysis of team comments and suggestions
- Monitoring the evolution of results over time
HR teams thus have a clear vision of the issues related to quality of life at work and the priority actions to be implemented.
Special Features
The questionnaires are designed to guarantee the confidentiality of responses in order to encourage free and sincere expression from employees.
Dashboards allow you to:
- To identify the factors of well-being or stress within the organization
- To compare perceptions between teams or sites
- To monitor the evolution of quality of working life over time
- To measure the impact of the actions implemented by human resources
This type of system allows organizations to better understand employee expectations and to concretely improve their work environment.
Such solutions can also be deployed in the context of social barometers, surveys on psychosocial risks (PSR) or monitoring of organizational transformations.
increase in the participation rate in QWL surveys
improving the perception of work-life balance
of employees reporting a high level of stress at work
FAQ — Engagement, social barometer and RPS
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How can we guarantee honest feedback?
Thanks to the combination of anonymity, multi-channel distribution and structured questionnaires.
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When should employee surveys be launched?
Onboarding, transformation, annual barometer, QWL, mobility, departure… Surveys must be triggered at key moments in the employee journey.
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How can we prevent investigations from going nowhere?
Thanks to AI analysis, topic prioritization, automatic alerts and action plan structuring.
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Is the solution suitable for large organizations?
Yes, it adapts to multi-site and multi-population structures as well as SMEs.
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How does AI improve analysis?
It synthesizes trends and detects weak signals in responses, particularly in verbatim comments.
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