CatiWeb
Manage telephone survey operations without prior installation.
Great flexibility of action
CATI-Web enables the operation of telephone survey platforms of all sizes. Its flexibility, high-level ergonomics, and implementation costs allow for the rapid deployment of platforms ranging from 1 to several hundred call centers.
A cross-cutting dimension
Our integrated multi-source platform allows you not only to conduct highly efficient telephone surveys, but also to administer web or mobile surveys to your contacts.
Be prepared to conduct a 360° study, and use all available means to obtain maximum information about your interlocutors.
A truly integrated platform
Functionally, it becomes possible, within the same software suite:
✓ to build the scenarios
✓ to dynamically distribute calls to input stations
✓ to track the progress of the campaigns
✓ to apply all treatments at all times
✓ to create a professional layout for the results report.
AI integrated at every stage
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Design Intelligence
Automatic questionnaire generation
Formulation optimization
Intelligent suggestions -
Real-Time Intelligence
Real-time analysis of verbatim transcripts
Weak signal detection
Instant alerts -
Decision Intelligence
Automatic synthesis
Action Recommendations
Executive reporting ready COMEX
The advantages of CatiWeb
Flexibility of use
CATI-Web allows you to manage telephone surveys on an unlimited number of stations, whether on a call center floor or from any station connected to the web, without requiring prior installation.
Multimodal integration
Based on the Survey-Manager platform, CATI-Web facilitates the joint management of telephone (CATI), web (CAWI) and mobile (CAMI) surveys, thus offering a complete approach for your studies.
Real-time analytics
By integrating Ethnos software, CATI-Web makes it possible to produce high-quality analyses and reports in real time, thus optimizing the processing of collected data.
Centralized management
CATI-Web offers an integrated platform to efficiently manage all your surveys, centralizing data collected through different channels for simplified and consistent management.
FAQ - CatiWeb
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What is CATI-Web?
CATI-Web is a telephone survey software (CATI) that allows you to easily manage call campaigns and collect data from a simple web browser.
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How many operators can use CATI-Web?
CATI-Web can operate with an unlimited number of stations, from a single investigator to several hundred on a call center floor.
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Can multiple types of surveys be combined with CATI-Web?
Yes, the platform allows you to manage telephone, web and mobile surveys to conduct comprehensive multi-channel studies.
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How to track the progress of an investigation campaign?
CATI-Web offers real-time tracking of calls, collected responses, and the progress of survey campaigns.
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How to analyze the results of telephone surveys?
The collected data can be analyzed directly with Ethnos software to produce detailed reports and statistical analyses.
Do you need to be accompanied?
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