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FAQ — Soft Concept Solutions and Decision-Making Data
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What types of software does Soft Concept offer?
Soft Concept offers a complete suite for collecting, analyzing and utilizing data, with modules dedicated to customer satisfaction, employee experience, product testing and field data collection.
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What collection methods are available?
Soft Concept solutions enable data collection via web, mobile, QR code, telephone, paper, or hybrid devices.
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Is artificial intelligence included?
Yes. AI is integrated into the platform but requires voluntary activation (consent), in accordance with privacy requirements.
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Which sectors use Soft Concept?
Our solutions are used in many sectors: retail, transport, health, industry, services, tourism, training and government.
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Does Soft Concept offer customized support?
Yes. We support our clients in the design, deployment, analysis and reporting, and also offer customized business platforms.