{"id":11046,"date":"2026-03-25T10:28:24","date_gmt":"2026-03-25T10:28:24","guid":{"rendered":"https:\/\/nwvbjzy.cluster100.hosting.ovh.net\/?page_id=11046"},"modified":"2026-04-02T10:14:03","modified_gmt":"2026-04-02T10:14:03","slug":"transport","status":"publish","type":"page","link":"https:\/\/www.soft-concept.com\/en\/transport\/","title":{"rendered":"Transportation"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11046\" class=\"elementor elementor-11046\">\n\t\t\t\t<div class=\"elementor-element elementor-element-550c0a97 dark:bg-gray-300 dark:bg-opacity-10 e-flex e-con-boxed animejs-disable e-con e-parent\" data-id=\"550c0a97\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-46a4ac6e e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"46a4ac6e\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: ; loop: false; targets: .elementor-element; opacity: [0, 1]; translateY: [48, 0]; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 0; delay: anime.stagger(100, {start: 200})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43203595 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"43203595\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 \">Pour les acteurs du transport<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-20b0f51d animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"20b0f51d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h1 class=\"title tg-element-title mb-0 \">Analysez<br>\n<span style=\"color:#052142\">les retours voyageurs<\/span> pour am\u00e9liorer chaque \u00e9tape du parcours<\/h1>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49a47024 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"49a47024\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 \">Dans le transport de personnes, l\u2019exp\u00e9rience client ne se limite pas au trajet. Elle commence d\u00e8s la r\u00e9servation et se poursuit jusqu\u2019\u00e0 l\u2019arriv\u00e9e. <br><br>\n\nTrain, avion, bus, location de voiture\u2026 les voyageurs partagent chaque jour des milliers d\u2019avis, r\u00e9clamations et commentaires sur leur exp\u00e9rience.<br><br>\n\n <b><span style=\"color:#052142\"> Mais ces donn\u00e9es sont rarement exploit\u00e9es efficacement.<\/span><\/b>\n<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-149f71c1 e-grid e-con-full animejs-disable e-con e-child\" data-id=\"149f71c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77461c4c elementor-align-left animejs-disable elementor-widget elementor-widget-button\" data-id=\"77461c4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contactez-nous\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2cc38b0 e-con-full elementor-hidden-laptop elementor-hidden-tablet elementor-hidden-mobile e-flex animejs-disable e-con e-child\" data-id=\"2cc38b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-902562d animejs-onview animejs-element elementor-widget elementor-widget-tg-hero-img\" data-id=\"902562d\" data-element_type=\"widget\" data-e-type=\"widget\" data-anime=\"onview: ; loop: false; opacity: [0, 1]; translateX: 48; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 0\" data-anime-devices=\"desktop\" data-widget_type=\"tg-hero-img.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"expand-container ltr:ms-n2 rtl:me-n2\">\r\n                <img decoding=\"async\" src=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/transport.png\" loading=\"lazy\" alt=\"Image\">\r\n            <\/div>\r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4275bd74 e-flex e-con-boxed animejs-disable e-con e-parent\" data-id=\"4275bd74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-74ee984d e-con-full e-flex animejs-disable e-con e-child\" data-id=\"74ee984d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-8600bff e-con-full dark:bg-gray-800 dark:text-white e-flex animejs-disable e-con e-child\" data-id=\"8600bff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-47ffb583 e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"47ffb583\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -100; loop: false; targets:  &gt; *; opacity: [0, 1]; translateY: [16, 0]; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 0; delay: anime.stagger(100, {start: 500})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ad8e84a animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"1ad8e84a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h2 class=\"title tg-element-title mb-0 \">Les d\u00e9fis de l\u2019exp\u00e9rience voyageur<\/h2>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-38d2b6cd animejs-disable elementor-widget elementor-widget-genix-faq\" data-id=\"38d2b6cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"genix-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n            <ul class=\"uc-accordion-divider uc-accordion-chevron gap-5\" data-uc-accordion=\"collapsible: false\" style=\"--divider-gap: 40px\">\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>Un volume massif de retours difficile \u00e0 exploiter<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">Les acteurs du transport collectent des donn\u00e9es issues de nombreuses sources. <br><br>\n\nMais dans la r\u00e9alit\u00e9 :<br>\n\n\u2713 les analyses sont longues et manuelles<br>\n\n\u2713 les \u00e9quipes n\u2019ont pas de vision globale <br>\n\n\u2713 les probl\u00e8mes r\u00e9currents sont difficiles \u00e0 identifier.<br><br>\n\nNotre solution permet d\u2019exploiter automatiquement ces donn\u00e9es pour faire \u00e9merger les tendances cl\u00e9s et les points de friction.<\/div>\r\n                    <\/li>\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>Identifier les points de friction dans le parcours voyageur<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">Le parcours voyageur est complexe et comporte de nombreuses \u00e9tapes :<br>\n\n\u2713 r\u00e9servation<br>\n\n\u2713 embarquement \/ prise en charge<br>\n\n\u2713 trajet<br>\n\n\u2713 arriv\u00e9e.<br><br>\n\nLes irritants peuvent appara\u00eetre \u00e0 chaque moment :<br>\n\n\u2713 retards<br>\n\u2713 manque d\u2019information<br>\n\u2713 qualit\u00e9 du service<br>\n\u2713 gestion des bagages<br>\n\u2713 exp\u00e9rience \u00e0 bord.<br><br>\n\nNotre plateforme permet d\u2019identifier pr\u00e9cis\u00e9ment o\u00f9 se situent les probl\u00e8mes et leur impact sur la satisfaction.<\/div>\r\n                    <\/li>\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>Piloter la qualit\u00e9 de service \u00e0 grande \u00e9chelle<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">Avec de nombreux trajets, lignes ou agences, il devient difficile de suivre la qualit\u00e9 de service de mani\u00e8re homog\u00e8ne.<br><br>\n\nNotre solution permet de :<br>\n\n\u2713 comparer la satisfaction entre lignes, trajets ou agences<br>\n\u2713 identifier les zones \u00e0 probl\u00e8me<br>\n\u2713 suivre l\u2019\u00e9volution de la qualit\u00e9 de service dans le temps.<\/div>\r\n                    <\/li>\r\n                            <\/ul>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-695ef5c1 e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"695ef5c1\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -100; loop: false; targets: &gt;*; opacity: [0, 1]; translateX: -48; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 100; delay: anime.stagger(100, {start: 200})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-579bc4eb animejs-disable elementor-widget elementor-widget-image\" data-id=\"579bc4eb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/defis-experience-voyageur-1024x683.png\" class=\"attachment-large size-large wp-image-11080\" alt=\"Voyageurs avec valises illustrant les d\u00e9fis de l\u2019exp\u00e9rience dans le secteur du transport.\" srcset=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/defis-experience-voyageur-1024x683.png 1024w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/defis-experience-voyageur-300x200.png 300w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/defis-experience-voyageur-768x512.png 768w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/defis-experience-voyageur-650x433.png 650w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/defis-experience-voyageur.png 1200w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-340d9480 e-con-full e-flex animejs-disable e-con e-child\" data-id=\"340d9480\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7d1b8da8 e-con-full dark:bg-gray-800 dark:text-white e-flex animejs-disable e-con e-child\" data-id=\"7d1b8da8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-61d8abcd e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"61d8abcd\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -100; loop: false; targets: &gt;*; opacity: [0, 1]; translateX: -48; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 100; delay: anime.stagger(100, {start: 200})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb3d867 animejs-disable elementor-widget elementor-widget-image\" data-id=\"eb3d867\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-experience-voyageur-1024x683.png\" class=\"attachment-large size-large wp-image-11081\" alt=\"Interface d\u2019analyse de l\u2019exp\u00e9rience voyageur avec intelligence artificielle.\" srcset=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-experience-voyageur-1024x683.png 1024w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-experience-voyageur-300x200.png 300w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-experience-voyageur-768x512.png 768w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-experience-voyageur-650x433.png 650w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-experience-voyageur.png 1200w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6e7c40f2 e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"6e7c40f2\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -100; loop: false; targets:  &gt; *; opacity: [0, 1]; translateY: [16, 0]; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 0; delay: anime.stagger(100, {start: 500})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ccf11c5 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"3ccf11c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h2 class=\"title tg-element-title mb-0 \">L\u2019intelligence artificielle au service de l\u2019exp\u00e9rience voyageur<\/h2>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-647586c7 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"647586c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 \">L\u2019IA permet aujourd\u2019hui d\u2019exploiter les retours voyageurs en continu et \u00e0 grande \u00e9chelle.<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6b170f71 animejs-disable elementor-widget elementor-widget-genix-faq\" data-id=\"6b170f71\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"genix-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n            <ul class=\"uc-accordion-divider uc-accordion-chevron gap-5\" data-uc-accordion=\"collapsible: false\" style=\"--divider-gap: 40px\">\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>Analyse automatique des commentaires voyageurs<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">L\u2019IA identifie automatiquement :<br>\n\n\u2713 les th\u00e9matiques cl\u00e9s (retard, confort, accueil, information\u2026)<br>\n\n\u2713 les sentiments associ\u00e9s<br>\n\n\u2713 les sujets r\u00e9currents<br><br>\n\nLes \u00e9quipes disposent d\u2019une vision claire et exploitable des attentes des voyageurs.<\/div>\r\n                    <\/li>\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>D\u00e9tection des irritants critiques<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">Notre solution permet de d\u00e9tecter rapidement : <br>\n\n\u2713 les probl\u00e8mes r\u00e9currents sur certaines lignes ou trajets <br>\n\u2713 les d\u00e9gradations de service<br>\n\u2713 les situations impactant fortement la satisfaction client.<br><br>\n\nCes informations permettent d\u2019agir rapidement pour am\u00e9liorer l\u2019exp\u00e9rience voyageur.<\/div>\r\n                    <\/li>\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>Priorisation des actions d\u2019am\u00e9lioration<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">Toutes les remont\u00e9es n\u2019ont pas le m\u00eame impact.<br>\n\nL\u2019IA permet d\u2019identifier :<br>\n\n\u2713 les probl\u00e8mes les plus fr\u00e9quents<br>\n\n\u2713 les irritants les plus critiques <br>\n\n\u2713 les actions \u00e0 fort impact.<br><br>\n\n<\/div>\r\n                    <\/li>\r\n                            <\/ul>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a57c8ec animejs-disable elementor-widget elementor-widget-tg-btn\" data-id=\"a57c8ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n                            <a href=\"https:\/\/www.soft-concept.com\/en\/intelligence-artificielle\/\" target=\"_self\" rel=\"nofollow\" class=\"tg-btn uc-link fw-bold d-inline-flex items-center gap-narrow dark:text-white\">\r\n                    <span>D\u00e9couvrir l'Intelligence Artificielle<\/span>\r\n                    <i class=\"icon icon-1 unicon-arrow-right rtl:rotate-180\"><\/i>\r\n                <\/a>\r\n            \r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63ebb97c e-flex e-con-boxed animejs-disable e-con e-parent\" data-id=\"63ebb97c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ad6ca72 e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"3ad6ca72\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -200; loop: false; opacity: [0, 1]; translateY: [48, 0]; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 100\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t<div class=\"elementor-element elementor-element-43d3962c e-con-full e-flex animejs-disable e-con e-child\" data-id=\"43d3962c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5e83ac1 animejs-disable elementor-widget elementor-widget-image\" data-id=\"5e83ac1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/solution-transport.png\" class=\"attachment-full size-full wp-image-11082\" alt=\"Tableau de bord pr\u00e9sentant les r\u00e9sultats d\u2019enqu\u00eates et indicateurs dans le secteur du transport.\" srcset=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/solution-transport.png 1200w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/solution-transport-300x200.png 300w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/solution-transport-1024x683.png 1024w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/solution-transport-768x512.png 768w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/solution-transport-650x433.png 650w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-69814a7d e-con-full e-flex animejs-disable e-con e-child\" data-id=\"69814a7d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1fa746df animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"1fa746df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h2 class=\"title tg-element-title mb-0 \">Pourquoi les acteurs du transport utilisent notre solution<\/h2>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-490ae351 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"490ae351\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 \">Notre plateforme permet aux entreprises de transport de :<br>\n\n\u2713 analyser automatiquement des milliers de retours voyageurs<br>\n\n\u2713 identifier rapidement les irritants du parcours client<br>\n\n\u2713 am\u00e9liorer la qualit\u00e9 de service<br>\n\n\u2713 piloter la satisfaction client<br>\n\n\u2713 faciliter la prise de d\u00e9cision des \u00e9quipes op\u00e9rationnelles.<br><br>\n\nLes \u00e9quipes peuvent ainsi am\u00e9liorer l\u2019exp\u00e9rience voyageur tout en optimisant leurs op\u00e9rations.<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e813ca animejs-disable elementor-widget elementor-widget-tg-btn\" data-id=\"5e813ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n                            <a href=\"https:\/\/www.soft-concept.com\/en\/cas-dusage\/\" target=\"_self\" rel=\"nofollow\" class=\"tg-btn uc-link fw-bold d-inline-flex items-center gap-narrow dark:text-white\">\r\n                    <span>D\u00e9couvrir nos cas d'usage<\/span>\r\n                    <i class=\"icon icon-1 unicon-arrow-right rtl:rotate-180\"><\/i>\r\n                <\/a>\r\n            \r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1cef202b e-flex e-con-boxed animejs-disable e-con e-parent\" data-id=\"1cef202b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-791f83a e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"791f83a\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -100; loop: false; targets: .elementor-element; opacity: [0, 1]; translateY: [48, 0]; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 0; delay: anime.stagger(100, {start: 200})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-397b5799 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"397b5799\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h2 class=\"title tg-element-title mb-0 \">Am\u00e9liorez l\u2019exp\u00e9rience de vos voyageurs<\/h2>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f0f47a8 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"7f0f47a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 \">Discutons de vos besoins pour identifier la solution la plus adapt\u00e9e.<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-43ab2a5b e-con-full e-flex animejs-disable e-con e-child\" data-id=\"43ab2a5b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-61a68f24 shadow-xs animejs-disable elementor-widget elementor-widget-tg-btn\" data-id=\"61a68f24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n                            <a href=\"https:\/\/ethnoforms.com\/f\/register\" target=\"_blank\" rel=\"nofollow\" class=\"tg-btn btn btn-primary text-white\">\r\n                    Essai gratuit                                    <\/a>\r\n            \r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-271a0042 shadow-xs animejs-disable elementor-widget elementor-widget-tg-btn\" data-id=\"271a0042\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n                            <a href=\"https:\/\/www.soft-concept.com\/en\/contactez-nous\/\" target=\"_self\" rel=\"nofollow\" class=\"tg-btn btn btn-primary text-white\">\r\n                    Demander une d\u00e9mo                                    <\/a>\r\n            \r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ed3e826 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"3ed3e826\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 text-dark dark:text-white\">Essai gratuit pendant 14 jours, sans carte de cr\u00e9dit.<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pour les acteurs du transport Analysez les retours voyageurs pour am\u00e9liorer chaque \u00e9tape du parcours Dans le transport de personnes, l\u2019exp\u00e9rience client ne se limite pas au trajet. Elle commence d\u00e8s la r\u00e9servation et se poursuit jusqu\u2019\u00e0 l\u2019arriv\u00e9e. Train, avion, bus, location de voiture\u2026 les voyageurs partagent chaque jour des milliers d\u2019avis, r\u00e9clamations et commentaires [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11046","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pour les acteurs du transport - Soft Concept<\/title>\n<meta name=\"description\" content=\"Analysez automatiquement les retours voyageurs pour am\u00e9liorer chaque \u00e9tape du parcours.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.soft-concept.com\/en\/transport\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pour les acteurs du transport\" \/>\n<meta property=\"og:description\" content=\"Analysez automatiquement les retours voyageurs pour am\u00e9liorer chaque \u00e9tape du parcours.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.soft-concept.com\/en\/transport\/\" \/>\n<meta property=\"og:site_name\" content=\"Soft Concept\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T10:14:03+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/transport.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.soft-concept.com\\\/transport\\\/\",\"url\":\"https:\\\/\\\/www.soft-concept.com\\\/transport\\\/\",\"name\":\"Pour les acteurs du transport - 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