{"id":10973,"date":"2026-03-25T08:41:42","date_gmt":"2026-03-25T08:41:42","guid":{"rendered":"https:\/\/nwvbjzy.cluster100.hosting.ovh.net\/?page_id=10973"},"modified":"2026-04-02T10:14:55","modified_gmt":"2026-04-02T10:14:55","slug":"sante","status":"publish","type":"page","link":"https:\/\/www.soft-concept.com\/en\/sante\/","title":{"rendered":"Health"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10973\" class=\"elementor elementor-10973\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46960b33 dark:bg-gray-300 dark:bg-opacity-10 e-flex e-con-boxed animejs-disable e-con e-parent\" data-id=\"46960b33\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3bf20cb4 e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"3bf20cb4\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: ; loop: false; targets: .elementor-element; opacity: [0, 1]; translateY: [48, 0]; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 0; delay: anime.stagger(100, {start: 200})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12c6635c animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"12c6635c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 \">Pour les acteurs de la sant\u00e9<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ccd5579 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"5ccd5579\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h1 class=\"title tg-element-title mb-0 \">Analysez<br>\n<span style=\"color:#052142\">les retours patients<\/span> pour am\u00e9liorer la qualit\u00e9 des soins<\/h1>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ee710b7 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"5ee710b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 \">Les \u00e9tablissements collectent aujourd\u2019hui un grand volume de retours patients : questionnaires de satisfaction, e-satis, avis en ligne, remont\u00e9es terrain.\n<br>\nMais ces donn\u00e9es sont souvent peu exploit\u00e9es ou analys\u00e9es trop tard.\n<br><br>\nNotre plateforme analyse automatiquement ces retours gr\u00e2ce \u00e0 l\u2019intelligence artificielle pour <b><span style=\"color:#052142\">  identifier les irritants du parcours patient, comprendre les attentes et prioriser les actions d\u2019am\u00e9lioration <\/span><\/b>au sein des \u00e9tablissements de sant\u00e9.<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-76182e0f e-grid e-con-full animejs-disable e-con e-child\" data-id=\"76182e0f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-49046cdd elementor-align-left animejs-disable elementor-widget elementor-widget-button\" data-id=\"49046cdd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"\/contactez-nous\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Demander une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4835ca1f e-con-full elementor-hidden-laptop elementor-hidden-tablet elementor-hidden-mobile e-flex animejs-disable e-con e-child\" data-id=\"4835ca1f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1b43f8a2 animejs-onview animejs-element elementor-widget elementor-widget-tg-hero-img\" data-id=\"1b43f8a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-anime=\"onview: ; loop: false; opacity: [0, 1]; translateX: 48; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 0\" data-anime-devices=\"desktop\" data-widget_type=\"tg-hero-img.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n                    <div class=\"expand-container ltr:ms-n2 rtl:me-n2\">\r\n                <img decoding=\"async\" src=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/secteur-sante.png\" loading=\"lazy\" alt=\"Image\">\r\n            <\/div>\r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-acd6e61 e-flex e-con-boxed animejs-disable e-con e-parent\" data-id=\"acd6e61\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-4497aeb1 e-con-full e-flex animejs-disable e-con e-child\" data-id=\"4497aeb1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-50b5e34 e-con-full dark:bg-gray-800 dark:text-white e-flex animejs-disable e-con e-child\" data-id=\"50b5e34\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-579ba201 e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"579ba201\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -100; loop: false; targets:  &gt; *; opacity: [0, 1]; translateY: [16, 0]; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 0; delay: anime.stagger(100, {start: 500})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-166b0137 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"166b0137\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h2 class=\"title tg-element-title mb-0 \">Les d\u00e9fis de l\u2019exp\u00e9rience patient<\/h2>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-39cc7107 animejs-disable elementor-widget elementor-widget-genix-faq\" data-id=\"39cc7107\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"genix-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n            <ul class=\"uc-accordion-divider uc-accordion-chevron gap-5\" data-uc-accordion=\"collapsible: false\" style=\"--divider-gap: 40px\">\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>Des retours patients nombreux mais difficiles \u00e0 exploiter<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">Entre les questionnaires, les avis en ligne et les remont\u00e9es internes, les \u00e9tablissements disposent d\u2019un volume important d\u2019informations. <br><br>\n\nMais dans la r\u00e9alit\u00e9 :<br>\n\n\u2713 les analyses sont longues et manuelles<br>\n\n\u2713 les r\u00e9sultats sont difficiles \u00e0 exploiter <br>\n\n\u2713 certaines probl\u00e9matiques terrain passent inaper\u00e7ues.<br><br>\n\nNotre solution permet d\u2019analyser automatiquement ces retours pour faire \u00e9merger les signaux faibles, les irritants et les attentes prioritaires des patients.<\/div>\r\n                    <\/li>\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>Identifier les points de friction dans le parcours patient<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">Le parcours patient est complexe : admission, prise en charge, soins, sortie. <br><br>\n\nChaque \u00e9tape peut g\u00e9n\u00e9rer des insatisfactions :<br>\n\n\u2713 temps d\u2019attente<br>\n\n\u2713 qualit\u00e9 de l\u2019accueil<br>\n\n\u2713 communication avec le personnel<br>\n\n\u2713 organisation des soins.<br><br>\n\nNotre plateforme permet d\u2019identifier pr\u00e9cis\u00e9ment o\u00f9 se situent les probl\u00e8mes dans le parcours patient.<\/div>\r\n                    <\/li>\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>Exploiter r\u00e9ellement les enqu\u00eates de satisfaction<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">Les indicateurs globaux ne suffisent pas \u00e0 comprendre les attentes des patients.<br><br>\n\nL\u2019analyse s\u00e9mantique permet de :<br>\n\n\u2713 comprendre les causes de satisfaction ou d\u2019insatisfaction<br>\n\n\u2713 analyser les commentaires associ\u00e9s aux notes<br>\n\n\u2713 identifier les axes d\u2019am\u00e9lioration concrets.<br><\/div>\r\n                    <\/li>\r\n                            <\/ul>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3da3a6a4 e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"3da3a6a4\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -100; loop: false; targets: &gt;*; opacity: [0, 1]; translateX: -48; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 100; delay: anime.stagger(100, {start: 200})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-259325ce animejs-disable elementor-widget elementor-widget-image\" data-id=\"259325ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/avis-retours-patient-1024x683.png\" class=\"attachment-large size-large wp-image-11030\" alt=\"M\u00e9decin \u00e9changeant avec un patient illustrant la collecte des avis et retours patients.\" srcset=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/avis-retours-patient-1024x683.png 1024w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/avis-retours-patient-300x200.png 300w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/avis-retours-patient-768x512.png 768w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/avis-retours-patient-650x433.png 650w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/avis-retours-patient.png 1200w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7dc64987 e-con-full e-flex animejs-disable e-con e-child\" data-id=\"7dc64987\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3149bae1 e-con-full dark:bg-gray-800 dark:text-white e-flex animejs-disable e-con e-child\" data-id=\"3149bae1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-28921273 e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"28921273\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -100; loop: false; targets: &gt;*; opacity: [0, 1]; translateX: -48; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 100; delay: anime.stagger(100, {start: 200})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-401f2da2 animejs-disable elementor-widget elementor-widget-image\" data-id=\"401f2da2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"427\" src=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-sante-1024x683.png\" class=\"attachment-large size-large wp-image-11031\" alt=\"Tableau de bord d\u2019analyse des donn\u00e9es de sant\u00e9 avec intelligence artificielle.\" srcset=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-sante-1024x683.png 1024w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-sante-300x200.png 300w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-sante-768x512.png 768w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-sante-650x433.png 650w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/ia-sante.png 1200w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-212c890a e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"212c890a\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -100; loop: false; targets:  &gt; *; opacity: [0, 1]; translateY: [16, 0]; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 0; delay: anime.stagger(100, {start: 500})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-71f05ef4 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"71f05ef4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h2 class=\"title tg-element-title mb-0 \">L\u2019intelligence artificielle au service des \u00e9tablissements de sant\u00e9<\/h2>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2791ada animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"2791ada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 \">L\u2019IA permet aujourd\u2019hui d\u2019exploiter les retours patients \u00e0 grande \u00e9chelle et d\u2019en faire un v\u00e9ritable outil d\u2019am\u00e9lioration continue.<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-73cd3cea animejs-disable elementor-widget elementor-widget-genix-faq\" data-id=\"73cd3cea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"genix-faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n            <ul class=\"uc-accordion-divider uc-accordion-chevron gap-5\" data-uc-accordion=\"collapsible: false\" style=\"--divider-gap: 40px\">\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>Analyse automatique des commentaires patients<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">L\u2019IA identifie automatiquement :<br>\n\n\u2713 les th\u00e9matiques cl\u00e9s (accueil, soins, organisation\u2026)<br>\n\n\u2713 les sentiments associ\u00e9s<br>\n\n\u2713 les sujets r\u00e9currents.<br><br>\n\nLes \u00e9quipes disposent ainsi d\u2019une vision claire et structur\u00e9e des retours patients.<\/div>\r\n                    <\/li>\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>D\u00e9tection des irritants du parcours de soins<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">Notre solution permet de d\u00e9tecter : <br>\n\n\u2713 les probl\u00e8mes d\u2019organisation<br>\n\n\u2713 les difficult\u00e9s li\u00e9es \u00e0 la prise en charge des patients<br>\n\n\u2713 les irritants dans l\u2019exp\u00e9rience globale.<br><br>\n\nCes insights permettent d\u2019am\u00e9liorer concr\u00e8tement la qualit\u00e9 des soins et l\u2019exp\u00e9rience patient.<\/div>\r\n                    <\/li>\r\n                                    <li>\r\n                        <a class=\"uc-accordion-title h5 lg:h4 m-0\">\r\n                            <span class=\"hstack gap-1 lg:gap-2\">\r\n                                                                <span>Priorisation des actions d\u2019am\u00e9lioration<\/span>\r\n                            <\/span>\r\n                        <\/a>\r\n                        <div class=\"uc-accordion-content mt-1 lg:mt-2\">Toutes les remont\u00e9es n\u2019ont pas le m\u00eame impact.<br>\n\nL\u2019IA permet d\u2019identifier :<br>\n\n\u2713 les probl\u00e8mes les plus fr\u00e9quents<br>\n\n\u2713 les points les plus critiques pour les patients<br>\n\n\u2713 les axes d\u2019am\u00e9lioration prioritaires.<br><br>\n\n<\/div>\r\n                    <\/li>\r\n                            <\/ul>\r\n\r\n        \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f0eca00 animejs-disable elementor-widget elementor-widget-tg-btn\" data-id=\"f0eca00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n                            <a href=\"https:\/\/www.soft-concept.com\/en\/intelligence-artificielle\/\" target=\"_self\" rel=\"nofollow\" class=\"tg-btn uc-link fw-bold d-inline-flex items-center gap-narrow dark:text-white\">\r\n                    <span>D\u00e9couvrir l'Intelligence Artificielle<\/span>\r\n                    <i class=\"icon icon-1 unicon-arrow-right rtl:rotate-180\"><\/i>\r\n                <\/a>\r\n            \r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-749a1e9e e-flex e-con-boxed animejs-disable e-con e-parent\" data-id=\"749a1e9e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-59e61f62 e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"59e61f62\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -200; loop: false; opacity: [0, 1]; translateY: [48, 0]; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 100\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t<div class=\"elementor-element elementor-element-2da9e645 e-con-full e-flex animejs-disable e-con e-child\" data-id=\"2da9e645\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-374a14e1 animejs-disable elementor-widget elementor-widget-image\" data-id=\"374a14e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1200\" height=\"800\" src=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/retour-patient.png\" class=\"attachment-full size-full wp-image-11042\" alt=\"Interface de questionnaire illustrant la collecte des retours patients.\" srcset=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/retour-patient.png 1200w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/retour-patient-300x200.png 300w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/retour-patient-1024x683.png 1024w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/retour-patient-768x512.png 768w, https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/retour-patient-650x433.png 650w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d68a1d1 e-con-full e-flex animejs-disable e-con e-child\" data-id=\"d68a1d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f3d1c67 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"3f3d1c67\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h2 class=\"title tg-element-title mb-0 \">Pourquoi les acteurs de la sant\u00e9 utilisent notre solution<\/h2>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3392216c animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"3392216c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 \">Notre plateforme permet aux \u00e9tablissements de sant\u00e9 de :<br>\n\n\u2713 analyser automatiquement les retours patients<br>\n\n\u2713 identifier rapidement les irritants du parcours de soins<br>\n\n\u2713 am\u00e9liorer la qualit\u00e9 de service<br>\n\n\u2713 piloter la satisfaction patient<br>\n\n\u2713 faciliter le travail des \u00e9quipes qualit\u00e9 et exp\u00e9rience patient.<br><br>\n\nLes \u00e9tablissements peuvent ainsi am\u00e9liorer la qualit\u00e9 des soins tout en optimisant leurs processus internes.<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2a777ef2 animejs-disable elementor-widget elementor-widget-tg-btn\" data-id=\"2a777ef2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n                            <a href=\"https:\/\/www.soft-concept.com\/en\/cas-dusage\/\" target=\"_self\" rel=\"nofollow\" class=\"tg-btn uc-link fw-bold d-inline-flex items-center gap-narrow dark:text-white\">\r\n                    <span>D\u00e9couvrir nos cas d'usage<\/span>\r\n                    <i class=\"icon icon-1 unicon-arrow-right rtl:rotate-180\"><\/i>\r\n                <\/a>\r\n            \r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-597262c1 e-flex e-con-boxed animejs-disable e-con e-parent\" data-id=\"597262c1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-476d890a e-con-full animejs-onview e-flex animejs-element e-con e-child\" data-id=\"476d890a\" data-element_type=\"container\" data-e-type=\"container\" data-anime=\"onview: -100; loop: false; targets: .elementor-element; opacity: [0, 1]; translateY: [48, 0]; easing: &#039;easeOutCubic&#039;; duration: 500; delay: 0; delay: anime.stagger(100, {start: 200})\" data-anime-devices=\"mobile,tablet,desktop\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14f549 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"14f549\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <h2 class=\"title tg-element-title mb-0 \">Am\u00e9liorez l\u2019exp\u00e9rience patient dans votre \u00e9tablissement<\/h2>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5c6127e2 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"5c6127e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 \">Discutons de vos besoins pour identifier la solution la plus adapt\u00e9e.<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e752ce3 e-con-full e-flex animejs-disable e-con e-child\" data-id=\"e752ce3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6f7e20b6 shadow-xs animejs-disable elementor-widget elementor-widget-tg-btn\" data-id=\"6f7e20b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n                            <a href=\"https:\/\/ethnoforms.com\/f\/register\" target=\"_blank\" rel=\"nofollow\" class=\"tg-btn btn btn-primary text-white\">\r\n                    Essai gratuit                                    <\/a>\r\n            \r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1d29d4a1 shadow-xs animejs-disable elementor-widget elementor-widget-tg-btn\" data-id=\"1d29d4a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-btn.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n\r\n        \r\n                            <a href=\"https:\/\/www.soft-concept.com\/en\/contactez-nous\/\" target=\"_self\" rel=\"nofollow\" class=\"tg-btn btn btn-primary text-white\">\r\n                    Demander une d\u00e9mo                                    <\/a>\r\n            \r\n        \r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-44d91b64 animejs-disable elementor-widget elementor-widget-tg-heading\" data-id=\"44d91b64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tg-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <p class=\"title tg-element-title mb-0 text-dark dark:text-white\">Essai gratuit pendant 14 jours, sans carte de cr\u00e9dit.<\/p>\r\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pour les acteurs de la sant\u00e9 Analysez les retours patients pour am\u00e9liorer la qualit\u00e9 des soins Les \u00e9tablissements collectent aujourd\u2019hui un grand volume de retours patients : questionnaires de satisfaction, e-satis, avis en ligne, remont\u00e9es terrain. Mais ces donn\u00e9es sont souvent peu exploit\u00e9es ou analys\u00e9es trop tard. Notre plateforme analyse automatiquement ces retours gr\u00e2ce \u00e0 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-10973","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Secteur Sant\u00e9 - Soft Concept<\/title>\n<meta name=\"description\" content=\"Analysez automatiquement les retours patients pour am\u00e9liorer la qualit\u00e9 des soins.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.soft-concept.com\/en\/sante\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pour les acteurs de la sant\u00e9\" \/>\n<meta property=\"og:description\" content=\"Analysez automatiquement les retours patients pour am\u00e9liorer la qualit\u00e9 des soins.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.soft-concept.com\/en\/sante\/\" \/>\n<meta property=\"og:site_name\" content=\"Soft Concept\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-02T10:14:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/03\/secteur-sante.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.soft-concept.com\\\/sante\\\/\",\"url\":\"https:\\\/\\\/www.soft-concept.com\\\/sante\\\/\",\"name\":\"Secteur Sant\u00e9 - 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