{"version":"1.0","provider_name":"Soft Concept","provider_url":"https:\/\/www.soft-concept.com\/en","author_name":"admin7921","author_url":"https:\/\/www.soft-concept.com\/en\/author\/admin7921\/","title":"Webinaire Satisfaction Client : mesurez, analysez, agissez - Soft Concept","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"l50ZYQ787e\"><a href=\"https:\/\/www.soft-concept.com\/en\/webinaire-satisfaction-client-mesurez-analysez-agissez\/\">Webinaire Satisfaction Client : mesurez, analysez, agissez<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.soft-concept.com\/en\/webinaire-satisfaction-client-mesurez-analysez-agissez\/embed\/#?secret=l50ZYQ787e\" width=\"600\" height=\"338\" title=\"&#8220;Webinaire Satisfaction Client : mesurez, analysez, agissez&#8221; &#8212; Soft Concept\" data-secret=\"l50ZYQ787e\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script>\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/www.soft-concept.com\/wp-includes\/js\/wp-embed.min.js\n<\/script>","description":"Anim\u00e9 par St\u00e9phane Daubignard, Responsable du p\u00f4le \u00c9tudes chez Soft Concept, ce webinaire vous pr\u00e9sentera les principales m\u00e9thodes de mesure de la satisfaction client ainsi que leur mise en \u0153uvre concr\u00e8te dans EthnoForms.","thumbnail_url":"https:\/\/www.soft-concept.com\/wp-content\/uploads\/2026\/06\/webinaire-site.png"}